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How ads trick you into thinking brands are greener than they actually are

And how to avoid falling for their greenwashing.

[Source photo: MITstudio/Shutterstock]

Ads areĀ ubiquitousĀ in many peopleā€™s lives, whether on billboards across our cities or on our phones as weā€™re tracked across the internet. Thatā€™s a huge amount of power and influence. For example, ads which appeal to eco-conscious consumers have the potential to dramatically affect public perceptions of how brands are addressingĀ climate change.

TheĀ green advertisingĀ trendā€”featuring ads that explicitly or implicitly address the relationship between a product or service and the natural environment, promote a green lifestyle, or present a corporation as environmentally responsibleā€”is growing fast. Many ads now feature a range of cleverĀ tactics, from filling your screen with green to using vague terms like ā€œall-naturalā€œ, designed to convince you the products theyā€™re selling are good for the planet.

But are these ads truly reflective of improvement when it comes to production practices, or is this just another example of greenwashingā€”when companies present an exaggerated or even false image of having a positive impact on the environment? Thanks to a growing body of research, there are a number of things you can look out for to tell the difference.

As more and more peopleā€™s eyes are opened to the harsh reality of climate change and the damaging roleĀ consumerism has to play in accelerating it, brands are realizing the need to ā€œput green firstā€ if they want to sell their services. As a result, the last three decades have seen environmental advertising flourish.

In reaction,Ā researchĀ on green advertising began to emerge in the early 1990s. Although itā€™s been relatively scarce, growing numbers of academics have been examining how people respond to green adsā€”and how realistic these ads actually are.

 

This ad mockup plays on subconscious associations between the colour green and sustainability. [Image: MITstudio/Shutterstock]

Even back in 2009, aĀ surveyĀ found that 80% of marketers were preparing to increase spending on green marketing to target more environmentally conscious consumers. AndĀ research sinceĀ has stressed the importance of developing the appropriate blend of communication and messaging techniques in an advert to get those with environmental concerns interested.

Studies suggestĀ that peopleā€™sĀ emotional affinityĀ towards nature has a strong positive influence on their levels of green consumption. And since eco-friendly products are also often more expensive, ads for them tend to play onĀ peopleā€™s emotionsā€”rather than focusing on the functional benefits of the productsā€”to encourage purchase.

Some companies, however, try to create this effect without the facts to back itā€”ā€greenwashingā€œ. Greenwashed ads present confusing or misleading claims that lack concrete information about the actual environmental impacts of whateverā€™s being advertised. They often involve emotional appeals that make you feel good about helping the environment, when the reality is less palatable.

In one of the most recent studies on green advertising published in theĀ European Journal of Marketing, weā€™ve investigated the role that ad music plays in consumersā€™ green buying choices. We created radio advertisements for two fictitious green brands (an electric car and a reusable coffee cup).

Inspiring music.

We found that adding upbeat, bright-sounding music to the ads made listeners feel better about the brand in questionā€”and therefore more likely to buy from itā€”compared to when the same radio ad was accompanied by slow, sad music, fearful-sounding music, or no music at all.

Sad music.

Fearful music.

No music.

With its strong emotive power, background music can be used as a ā€œperipheral cueā€ in ads, along with green slogans, to make products seem more positive. But that means companies are able to misuse these emotional appeals to reinforce fabricated promises and weak claims surrounding sustainability.

If these claims are publicly debunked, it tends to result inĀ consumer scepticismĀ about the validity of any sustainability assertions. This is an unfortunate barrier for brands that actually offerĀ eco-friendly products, who are less likely to be taken seriously as a result.

MISLEADING ADVERTISING

Green claims are frequently used to get people to buy products that simply arenā€™t inherently environmentally friendly: fromĀ recyclable plastic bottlesĀ andĀ disposable coffee cupsĀ to flights andĀ combustion carsĀ marketed as having a ā€œlowerā€œā€”but in reality still very highā€”impact on the environment.

As an example, oil giant BP was alleged to have beenĀ misleading customersĀ through an advertising campaign launched in 2019. The ads wereĀ accusedĀ of creating a potentially deceptive impression of the company by focusing on its renewable energy investments, while oil and gas still make up a significant proportion of its business. BPĀ withdrewĀ the adverts in question in February 2020.

Indeed, fossil fuel firms are among theĀ biggest spendersĀ on Google ads that look like search results, which campaigners believe is an example of endemic greenwashing.

The backlash against greenwashing has led to strategies like ā€œanti-advertisingā€œ, a tactic using marketing to explicitly encourage people to buy less. Companies whoā€™ve adopted this strategy, includingĀ REIĀ andĀ Patagonia, claim that the test of a brandā€™s eco-friendly sincerityā€”or hypocrisyā€”is whether the products they sell are useful, durable and high quality, encouraging their customers to buy fewer things that last longer.

Also, Read How ad-supported streaming will be used to track you here.

If youā€™re suspicious about a brandā€™s green credentials, look for independently produced evidence for the claims theyā€™re making. TheĀ Advertising Standards AuthorityĀ allows people to flag an ad, or make a complaint, if they suspect greenwashing is going on. And itā€™s also time for increased ad legislation to prevent companies hawking unsustainable products. This could be similar to UK requirements forĀ influencersĀ to mark their advertised content on Instagram.

Read more related impact articles in our impact section here.

ABOUT THE AUTHOR

Morteza Abolhasani, Lecturer in Marketing, The Open University; Gordon Liu, Professor of Marketing Strategy, The Open University, and Zahra Golrokhi, Lecturer in Engineering, The Open University More

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